Qantas Overall score 5 out of 10
Tried to use my airmiles to purchase a return trip between Melbourne and Sydney.
Could not manage it.
Their online booking system is a nightmare.
Even the bloke at the end of the qantas phone could not manage to book us the flights we wnated using the air miles we had.
In the end had to book a single return with another airline.
Also ended up in plane that was co-sharing with Jetstar. That irritated me a bit because I knew the price differential.
Did actual service match your expectations / advertising?
Would you recommend this to other members?
Do you believe the service provided value for money?